Frequently Asked Questions

Have questions? We are here to help.

Gift card trading basically maximum of 3mins to load.

However; some gift cards like Apple Store, Walmart, Nordstrom, Sephora, American Express e.t.c take more time to load than the others(2hrs max)

Average time will always be stated in trade terms but be rest assured we attend to all transactions as fast as we can

1. Physical gift cards are actual physical (plastic) cards that are purchased directly from a physical store. Physical gift cards are safest and will fetch you the best money return.

2. Ecodes are digital gift card codes purchased online and mostly sent to the buyer’s email address. Ecodes are not as safe as physical gift cards thereby the money value is always lower.

1. Trade proceeds are sent to bank traders’ bank accounts after confirmation of digital assets. The payment process is straightforward.

2. For customers that trade with the system, after successful validation of the digital asset, the trade proceeds is sent to the customer naira wallet.

If you experience any delay, our support team or whatsapp(email) is always available to help.

You get paid immediately when your coin moves from unconfirmed to 1 confirmation(WE PAY ON 1 CONFIRMATION)

As soon as it is confirmed on the blockchain/Etherium network.

There is no global price for Cryptocurrencies.

Prices are effectively determined by forces of demand and supply: the buyers who want a certain currency and the sellers who have that currency.

Passyxchange doesn’t charges for receiving crypto.

There is no transaction limit when you trade Bitcoin, USDT and other crypto you can sell to PASSYXCHANGE.

You can only sell $30 and above to Passyxchange

No you can’t.With Passyxchange you can only sell to us

You can get your Hash (Transaction ID) by checking your BTC or USDT transaction details.

The Hash is a long code that comprises of unique numbers and letters that can be used to track the status of your cypto transaction.

Ensure you use a high sending fee when sending from a BTC or USDT platform for instant confirmation.

Reversals for failed transactions are processed by our systems within 24 hours.

Please send an email to Include the order number, your username, registered email address and give a description to the whole process as detailed as possible

Chief, do you know you can monitor the progress of your BTC transactions on the blockchain network via the blockchain explorer,

Kindly click on this link or type in your browser tab

Copy your wallet address and paste your wallet ID or BTC hash ID on the search tab.


PASSYXCHANGE prides herself to ensure the platform is secure, safe and convenient for her customers.

Rest assured, we are reliable and confidential with every detail logged on our space.

Bitcoin is determined by the market forces of demand and supply.

When the demand for Bitcoin increases in the market, the price rises and vice versa.

On the contrary, when the supply of Bitcoin decreases, the price rises since the shortage created causes consumers to willingly pay a higher price for it.

Still have questions?

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